Terms & Conditions

Last updated:January 2026

These Terms and Conditions govern your use of this website.

By continuing to use this website, you indicate your acceptance of these Terms and Conditions.

1. General Information Only

The content on this website is provided for educational and informational purposes only. It is not intended to replace personalised medical advice, diagnosis, or treatment.

Health, fitness, nutrition, stress-management and wellbeing information shared on this website reflects general principles and may not be appropriate for everyone. You should always seek advice from a qualified healthcare professional before making changes to your health or lifestyle.

2. No Medical Diagnosis or Treatment

Rachel Marks / All Active does not diagnose medical conditions, prescribe medication, or provide medical treatment. Use of this website or participation in services does not create a doctor–patient relationship.

3. Individual Results May Vary

Any testimonials, examples or outcomes shared on this website represent individual experiences only. Results vary based on personal factors including biology, consistency, lifestyle, and circumstances. No specific outcomes are guaranteed.

4. Services and Programmes

Information about personal training, coaching, stress-management programmes and online programmes is provided to help you understand the services offered.

Full Terms and Conditions, pre-exercise readiness questionnaires, and payment agreements apply to all paid programmes and services and must be agreed to separately prior to participation.

5. Programme and Service Access

Access to any online programme, digital content, coaching service, or one-on-one training is subject to:

  • Successful payment
  • Completion of any required onboarding or pre-exercise readiness questionnaires
  • Acceptance of the applicable Terms and Conditions provided prior to participation

For online programmes, access is provided via a digital platform and may be time-limited or conditional on ongoing compliance with programme requirements.

All services and programme access may be suspended or withdrawn if these conditions are not met.

6. Intellectual Property

All content on this website — including text, images, graphics, videos, downloads, programmes and branding — is the property of All Active, unless otherwise stated.

You may not reproduce, distribute, modify, or use any content for commercial purposes without prior written consent.

7. Website Use

You agree to use this website lawfully and responsibly and not to:

  • Interfere with its operation or security 
  • Attempt unauthorised access 
  • Use content in a misleading, unlawful, or harmful way 

8. Limitation of Liability

To the fullest extent permitted under New Zealand law, All Active and Rachel Marks are not liable for any loss, injury, or damage arising from:

  • Use of this website 
  • Reliance on information provided 
  • Participation in any service or programme 

9. Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy, which outlines how your information is collected, stored and used.

10. Changes to These Terms

These Terms and Conditions may be updated from time to time. Continued use of the website indicates acceptance of the current version.

11. Governing Law

These Terms and Conditions are governed by the laws of New Zealand.

12. Contact

If you have any questions relating to these Terms and Conditions, please contact:
rachel@allactive.co.nz